Privacy Policy

1. Who we are

OmniCortex Innovations is the data fiduciary responsible for personal data processed through this website. Our registered office is in Mumbai, Maharashtra, India. You can reach us at privacy@omnicortex.pro for any privacy-related matter.

2. Information we collect

• Contact details you submit through our demo or pilot request forms — such as your name, work email address, company name, and company size.
• Correspondence you send to us by email or through the website.
• Technical information collected automatically when you visit the site, such as IP address, browser type, device information, and pages viewed.

3. How we use your information

• To respond to demo, pilot, and sales enquiries and to scope deployments you request.
• To operate, secure, and improve our website and services.
• To send you information about our products where you have asked us to, with the ability to opt out at any time.
• To comply with legal obligations applicable to us in India and in other jurisdictions where we operate.

4. Legal basis for processing

We process personal data on the basis of your consent, the performance of a contract with you or your organisation, our legitimate business interests in operating and promoting our services, and compliance with legal obligations — consistent with the DPDP Act and, where applicable to visitors from other regions, regulations such as the EU General Data Protection Regulation (GDPR).

5. Sharing of information

We do not sell personal data. We share it only with service providers who help us run the website and our business (such as hosting and analytics providers) under contractual confidentiality obligations, with professional advisers where necessary, and with authorities where required by law.

6. International transfers

Our website is served through a global content delivery network, so technical data may be processed outside India. Where personal data is transferred internationally, we apply safeguards consistent with the DPDP Act and other applicable data protection laws.

7. Data retention

We retain personal data only for as long as it is needed for the purposes described in this policy, or as required by law. Enquiry data is typically retained for no longer than twenty-four months after our last interaction with you, unless a business relationship is established.

8. Security

We use reasonable security practices and procedures, including encryption in transit, access controls, and audit logging, designed to protect personal data against unauthorised access, alteration, disclosure, or destruction.

9. Your rights

• Access a summary of the personal data we hold about you.
• Request correction or erasure of your personal data.
• Withdraw consent previously given, without affecting prior processing.
• Nominate another individual to exercise your rights in the event of death or incapacity, as provided by the DPDP Act.
• Lodge a complaint with the Data Protection Board of India or your local supervisory authority.

10. Cookies

This website uses only strictly necessary cookies and similar technologies required for it to function and to protect it from abuse. We do not use advertising or cross-site tracking cookies.

11. Grievance officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, and the DPDP Act, you may contact our Grievance Officer at grievance@omnicortex.pro, OmniCortex Innovations, Mumbai, Maharashtra, India. We aim to acknowledge grievances within 48 hours and resolve them within the timelines prescribed by law.

12. Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be highlighted on this page.

13. Contact

For any questions about this policy or our data practices, write to privacy@omnicortex.pro.